Genesys Tempo 2024.06.4647

Genesys Cloud’s Workforce Management mobile app offers a comprehensive set of features to assist in efficiently managing your schedule and maintaining a healthy work-life balance. The Genesys Tempo app allows users to access the following functionalities:

• View schedules
• Receive timely notifications for schedule updates
• Track working hours effectively
• Notify supervisors of any delays
• Submit time-off requests and monitor request statuses
• Check availability for leave and track waitlisted time-off requests
• Request shift trades or post shifts on the trade board
• Browse available shifts for trading, drop or add shifts, and monitor event statuses
• Receive notifications on various activities like schedule changes, time-off request status updates, offered shifts, and shift trade approvals or rejections